Introduction:
This lesson provide to trainees more information for What is The Engineers Network to help the trainees Improve knowledge.
Objectives:
- Introduction about Engineers Network.
- How does it work ?
- On-line service engineer software including mobile devices
- Summary.
What is The Engineers Network ?
The Engineers Network is
a subscription based data capture system for:
- Companies or sole traders to book calls for engineers to visit,
- Engineers to complete electronic paperwork, certificates and invoices
- Office users and customers to receive paperwork, certificates and reports in a typed format that can be read, emailed, stored electronically, or posted.
How does it work ?
- Ten office is a web based booking and data store suit that lets you book calls, look at job reports, send reminders, and much more !
- Ten mobile is a smart phone application that allows engineers (white van man) to receive job sheets electronically and complete them in a typed manor so that all the paperwork is completed and signed for they can also generate invoices, receive payments and much more !
On-line service engineer software
including mobile devices
TEN offer a range of
Internet based solutions to help you manage your business. There are three main
components to the TEN system:
TEN Office An access
anywhere web portal
TEN Mobile A smart
device application
TEN Corporate for
Corporate planning and job management
The office system is the
heart of the TEN environment, here your office users can: Manage your engineers
and contractors Manage contract / service reminders Manage your customers &
properties Create new jobs and allocate them to your engineers or contractors
Invite contractors to join your network.
As a contractor they
will be able to see all the jobs allocated to them and able to complete them
online speeding up the closure cycle. Once a contractor becomes a full member
of the network and using TEN Mobile you will be able to see your jobs complete
as your contractor completes them.
To track the progress of
jobs in real time as they are completed (a network signal is required to track
real time jobs) but jobs can be completed on smart devices without a network
signal
Produce signed job
reports and certificates when you need them.(network coverage required)
Address handling is
royal mail accurate, this means you can quickly and easily capture address that
mirror those held by the Royal Mail.
Dynamic mapping allows
your office users to quickly see where an address actually is company job
tracking
Message broadcasting for
your system users.
Summary:
- What is The Engineers Network ?
- How does it work ?
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